Inspiratie, advies, implementatie

Shingo Model

Lean leaders around the world invest substantial time and money on change initiatives that achieve positive results. Most often, they find it is hard to sustain momentum. Each new Lean tool becomes another possible solution or “best practice” only to create a temporary boost in results and a small taste of victory. It doesn’t take many such cycles for associates to feel jaded, frustrated and even burnt out.
​The Shingo Model is not an additional Lean program or change initiative to implement. Rather, it introduces the 10 Shingo Guiding Principles on which to anchor your current initiatives. It fills the gaps in your efforts towards ideal results and enterprise excellence..

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Shingo Workshops

Learn more about how the Shingo Model can drive your culture toward enterprise excellence by attending the Shingo Workshop Series, which includes five workshops. The first workshop in the series, DISCOVER EXCELLENCE, is a prerequisite and provides the foundational understanding of the Shingo Model and the 10 Shingo Guiding Principles. The following three workshops — CULTURAL ENABLERS, CONTINUOUS IMPROVEMENT and ENTERPRISE ALIGNMENT & RESULTS — can be taken in any order. These workshops take participants deeper into the Shingo Model and provide a more profound understanding of the ideal behaviors necessary to achieve ideal results within an organization. BUILD EXCELLENCE is the capstone workshop that takes all the detailed learnings from the previous Shingo workshops and teaches participants how to build systems that drive behavior which will consistently deliver desired results. Click the buttons below to learn more about each workshop.

Discover Excellence

This foundational, two-day workshop introduces the Shingo Model, the Shingo Guiding Principles and the Three Insights to Enterprise Excellence™. With active discussions and on-site learning at a host organization, this program is a highly interactive experience. It is designed to make your learning meaningful and immediately applicable as you discover how to release the latent potential in an organization to achieve enterprise excellence. It provides the basic understanding needed in all Shingo workshops; therefore, it is a prerequisite to all the other workshops, and concludes with the BUILD EXCELLENCE workshop.

As a participant, you will

  • Learn and understand the Shingo Model.
  • Discover the Three Insights of Enterprise Excellence™.
  • Explore how the Shingo Guiding Principles inform ideal behaviors that ultimately lead to sustainable results.
  • Understand the behavioral assessment process through an interactive case study and on-site learning.

Cultural Enablers

This two-day workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained at the DISCOVER EXCELLENCE workshop. It takes you deeper into the Shingo Model™ by focusing on the principles identified in the Cultural Enablers dimension:
– Respect Every Individual
– Lead with Humility
Cultural Enablers principles make it possible for people in an organization to engage in the transformation journey, progress in their understanding and ultimately build a culture of enterprise excellence. Enterprise excellence cannot be achieved through top-down directives or piecemeal implementation of tools. It requires a widespread organizational commitment. The CULTURAL ENABLERS workshop will help you define ideal behaviors and the systems that drive them using behavioral benchmarks.

Continuous Improvement

This three-day workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained at the DISCOVER EXCELLENCE workshop. It begins by teaching you how to clearly define value through the eyes of your customers. It continues the discussion about ideal behaviors, fundamental purpose and behavioral benchmarks as they relate to the principles of Continuous Improvement, and takes you deeper into the Shingo Model™ by focusing on the principles identified in the Continuous Improvement dimension:

  • Seek Perfection
  • Embrace Scientific Thinking
  • Focus on Process
  • Assure Quality at the Source
  • Flow & Pull Value

The CONTINUOUS IMPROVEMENT workshop deepens your understanding of the relationship between behaviors, systems and principles and how they drive results.

Enterprise Alignment & Results

This two-day workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained at the DISCOVER EXCELLENCE workshop. It takes you deeper into the Shingo Model™ by focusing on the principles identified in the Enterprise Alignment dimension and the Results dimension:
– Think Systemically
– Create Constancy of Purpose
– Create Value for the Customer
To succeed, organizations must develop management systems that align work and behaviors with principles and direction in ways that are simple, comprehensive, actionable and standardized. Organizations must get results, and creating value for customers is ultimately accomplished through the effective alignment of every value stream in an organization. The ENTERPRISE ALIGNMENT & RESULTS workshop continues the discussion around defining ideal behaviors and the systems that drive them, understanding fundamental beliefs and using behavioral benchmarks.

Build Excellence

This two-day capstone workshop integrates classroom and on-site experiences at a host facility to solidify the knowledge and experience gained from the previous four Shingo workshops. The BUILD EXCELLENCE workshop demonstrates the integrated execution of systems that drive behavior toward the ideal as informed by the principles in the Shingo Model™. The workshop helps to develop a structured approach to execute a cultural transformation. It builds upon a foundation of principles, using tools that already exist within many organizations. It teaches you how to build systems that drive behavior which will consistently deliver desired results.

In this final Shingo workshop, you will:

  • Design or create a system, guided by the Shingo Model, that changes behaviors to close gaps and drives results closer to organizational goals and purpose.
  • Answer the question: “How do I get everyone on board?”
  • Build on the principles of enterprise excellence.
  • Understand the relationship between behaviors, systems, and principles, and how they drive results.
  • Learn how KBIs drive KPIs, and how this leads to excellent results.